Terms of Service & Refund Policy
Last updated: June 1, 2026
1. Agreement to Terms
By accessing or using the services provided by knob.monster ("we", "our", or "us") via our website, dashboard, or Web MIDI utilities, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not access or use the platform.
2. Subscriptions, Free Trials & Refunds
7-Day Free Trial: We offer a 7-day free trial to allow users to verify hardware connectivity and Web MIDI performance before any billing occurs. You may cancel your subscription at any time during the trial period through your dashboard billing portal.
Billing & Renewal: Subscriptions are billed automatically in advance on a recurring monthly or annual basis depending on the selected plan.
Refund Policy: Except as required by law, all subscription fees are strictly non-refundable. Upon cancellation, you will retain full access to all premium features until the end of your current billing cycle, at which point your plan will revert to the free tier and future renewals will cease.
3. Hardware & SysEx Disclaimer (As-Is Clause)
PLEASE READ THIS SECTION CAREFULLY.
knob.monster uses the browser-native Web MIDI API to transmit System Exclusive (SysEx) data directly to and from physical synthesizer hardware. You acknowledge that vintage synthesizer hardware (specifically devices built in the 1980s and 1990s) operates on legacy firmware and older hardware architectures.
No Warranty: ALL PLATFORM SERVICES, TOOLS, SIMULATORS, AND HARDWARE TRANSFER UTILITIES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. We make no warranty that hardware communication will be error-free or that older synthesizer CPUs will not crash or experience buffer overflows. We disclaim all liability for physical device failures, memory card/RAM corruption, factory reset loss, or physical damage to your hardware synths or MIDI interfaces arising from using our platform. You are solely responsible for ensuring your physical devices are backed up before initiating transfers.
4. User Accounts and MIDI Files
To access certain features, you must register for an account. You are responsible for keeping your login credentials secure.
You retain ownership of all SysEx files and preset banks uploaded to the platform. By uploading files, you grant knob.monster a worldwide, non-exclusive license to host, parse, index, and generate Web Audio simulations of these files solely to render the services to you.
5. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall knob.monster, its developers, or affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or hardware functionality, resulting from your use of or inability to use the platform.
6. About Half Radiation LLC
knob.monster is owned and operated by Half Radiation LLC, an independent developer studio specializing in web-native MIDI solutions and cloud libraries for legacy hardware. We are dedicated to keeping vintage synthesizers connected and searchable in the cloud.
7. Contact Us
If you have questions about these terms or wish to manage your billing, please contact support via the dashboard portal or email us at: halfradiationllc@gmail.com.